PandaPon OpenAPI
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Product documentsAPI reference
English
  • 简体中文
  • Tiếng Việt
  • Español
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  1. After-sales service
  • Taobao
    • Goods
      • Taobao commodity picture search interface
      • Taobao product search interface
      • Batch query goods according to Taobao commodity id
      • Query goods according to Taobao commodity id
      • Taobao commodity inquiry
    • Order
      • Create an order
      • Paging to query the order list
      • Upload the payment voucher
      • Cancel the order
      • Modify the pre-warehouse information of the order
      • Pay for the order
      • Get the IM link
      • Get the order details according to the order ID
      • Get logistics details
    • After-sales service
      • Reverse single list query
      • Reverse single rendering interface
      • Return logistics rendering
      • Return logistics submission
      • Reverse order cancellation
      • Submit a message in reverse
      • Reverse order submission
      • Reverse single message list query
      • Reverse order modification
      • Reverse single query
    • Message callback
      • Order price modification and callback
      • Order status modification callback
      • After-sales refund of orders
    • Shopping cart
      • Create an order
      • Generate an order preview
      • List of shopping carts
      • Delete the shopping cart products
      • Add a shopping cart
      • Edit the quantity of goods
  • 1688
    • Goods
      • Commodity details inquiry
      • Convert and decrypt to Wangwang URL
      • Commodity keyword query
      • Commodity picture search
      • Commodity store search
      • Query multilingual categories according to category ID
      • Product recommendation inquiry
      • Related commodity inquiry
    • Order
      • Developers submit and pay 1688 orders in bulk
      • Preview data before creating an order (batch different merchants)
      • Create orders (different merchants)
      • Obtain the logistics tracking information of the order
      • Order list paging query
      • Preview data before creating an order
      • Create an order
      • Cancel the order before payment
      • Order payment
      • The buyer confirms the receipt of goods
    • After-sales service
      • Check the details of the after-sales order
        POST
      • Check the reason for refund and return (used to create refund and return)
        POST
      • Upload the refund and return voucher
        POST
      • Create a refund and return application
        POST
      • The buyer submits the refund information
        POST
      • List of logistics companies - all logistics companies
        GET
    • Message callback
      • Order price modification and callback
      • Order status modification interface
      • After-sales refund of 1688 orders
    • Shopping cart
      • Create an order
      • Delete the shopping cart products
      • Preview the data interface before creating an order
      • Edit the quantity of goods
      • Add a shopping cart
      • List of shopping carts
    • Marketing
      • Global strict selection
      • 1688 Strict Selection
      • Hot selling list
  • Foundations
    • Get user address information
      POST
    • Address addition and update
      POST
  • Warehouse logistics
    • Detailed overseas freight estimate
      POST
    • Preview of overseas freight for orders
      POST
    • Update domestic logistics information
      POST
    • Create international logistics orders
      POST
  1. After-sales service

Check the details of the after-sales order

POST
/alibaba/refund/info

请求参数

Header 参数
access-key
string 
必需
默认值:
58c0201dfdf148eca63cbf6bb5e7cf03
nonce-str
string 
可选
默认值:
nonce-str
timestamp
string 
必需
默认值:
1715669977082
user-id
string 
必需
默认值:
2100007341207
signature
string 
必需
默认值:
B7F83FE2ADC8D8F044F2E01F0FFE8C80
Body 参数application/json
refundId
string 
售后ID
必需
示例
{
    "refundId": "string"
}

示例代码

Shell
JavaScript
Java
Swift
Go
PHP
Python
HTTP
C
C#
Objective-C
Ruby
OCaml
Dart
R
请求示例请求示例
Shell
JavaScript
Java
Swift
curl --location --request POST '/alibaba/refund/info' \
--header 'access-key;' \
--header 'nonce-str: nonce-str' \
--header 'timestamp;' \
--header 'user-id;' \
--header 'signature;' \
--header 'Content-Type: application/json' \
--data-raw '{
    "refundId": "string"
}'

返回响应

🟢200成功
application/json
Body
requestId
string  | null 
请求ID
可选
code
integer  | null 
返回码
可选
developId
integer  | null 
开发者ID
可选
msg
string  | null 
返回码对应信息
可选
data
object (AlibabaRefundInfo) 
返回内容
可选
id
integer  | null 
可选
createBy
string  | null 
可选
createById
integer  | null 
可选
createTime
string  | null 
可选
updateBy
string  | null 
可选
updateById
integer  | null 
可选
updateTime
string  | null 
可选
remark
string  | null 
可选
alipayPaymentId
string  | null 
支付宝交易号
可选
applyCarriage
integer  | null 
可选
运费的申请退款金额,单位:分
applyExpect
integer  | null 
可选
买家原始输入的退款金额(可以为空)
applyPayment
integer  | null 
可选
买家申请退款金额,单位:分
applyReason
string  | null 
申请原因
可选
applyReasonId
integer  | null 
申请原因ID
可选
applySubReason
string  | null 
二级退款原因
可选
applySubReasonId
integer  | null 
二级退款原因Id
可选
buyerAlipayId
string  | null 
买家支付宝ID
可选
buyerLogisticsName
string  | null 
买家退货物流公司名
可选
buyerMemberId
string  | null 
买家会员ID
可选
buyerSendGoods
boolean  | null 
可选
买家是否已经发货(如果有退货的流程)
buyerUserId
integer  | null 
可选
买家阿里帐号ID(包括淘宝帐号Id)
canRefundPayment
integer  | null 
可选
最大能够退款金额,单位:分
crmModifyRefund
boolean  | null 
可选
是否小二修改过退款单
disburseChannel
string  | null 
可选
极速到账打款渠道 极速到账打款渠道 极速到账打款渠道
disputeRequest
integer  | null 
售后退款要求
可选
disputeType
integer  | null 
可选
纠纷类型:售中退款 售后退款,默认为售中退款
extInfo
string  | null 
扩展信息
可选
freightBill
string  | null 
运单号
可选
frozenFund
integer  | null 
可选
实际冻结账户金额,单位:分
gmtApply
string  | null 
申请退款时间
可选
gmtCompleted
string  | null 
完成时间
可选
gmtCreate
string  | null 
创建时间
可选
gmtFreezed
string  | null 
可选
该退款单超时冻结开始时间
gmtModified
string  | null 
修改时间
可选
gmtTimeOut
string  | null 
可选
该退款单超时完成的时间期限
goodsReceived
boolean  | null 
买家是否已收到货
可选
goodsStatus
integer  | null 
可选
1:买家未收到货 2:买家已收到货 3:买家已退货
refundId
string  | null 
退款单逻辑主键
可选
instantRefundType
string  | null 
极速到账退款类型
可选
insufficientAccount
boolean  | null 
可选
交易4.0退款余额不足
insufficientBail
boolean  | null 
可选
极速到账退款保证金不足
newRefundReturn
boolean  | null 
可选
是否新流程创建的退款退货
onlyRefund
boolean  | null 
是否仅退款
可选
orderEntryCountMap
string  | null 
子订单退货数量
可选
orderEntryIdList
string  | null 
可选
退款单包含的订单明细,时间逆序排列
orderId
integer  | null 
可选
退款单对应的订单编号
prepaidBalance
integer  | null 
可选
极速退款垫资金额,该值不为空时,只代表该退款单可以走垫资流程,但不代表一定垫资成功
productName
string  | null 
可选
产品名称(退款单关联订单明细的货品名称)
refundCarriage
integer  | null 
可选
运费的实际退款金额,单位:分
refundGoods
boolean  | null 
是否要求退货
可选
refundPayment
integer  | null 
可选
实际退款金额,单位:分
rejectReason
string  | null 
卖家拒绝原因
可选
rejectReasonId
integer  | null 
卖家拒绝原因Id
可选
rejectTimes
integer  | null 
退款单被拒绝的次数
可选
sellerAlipayId
string  | null 
卖家支付宝ID
可选
sellerDelayDisburse
boolean  | null 
可选
是否卖家延迟打款,即安全退款
sellerMemberId
string  | null 
卖家会员ID
可选
sellerMobile
string  | null 
收货人手机
可选
sellerRealName
string  | null 
收货人姓名
可选
sellerReceiveAddress
string  | null 
可选
买家退货时卖家收货地址
sellerTel
string  | null 
收货人电话
可选
sellerUserId
string  | null 
可选
卖家阿里帐号ID(包括淘宝帐号Id)
status
string  | null 
退款状态
可选
supportNewSteppay
boolean  | null 
是否支持交易4.0
可选
taskStatus
string  | null 
可选
工单子状态,没有流到CRM创建工单时为空
timeOutFreeze
boolean  | null 
可选
是否超时系统冻结,true代表冻结,false代表不冻结
timeOutOperateType
string  | null 
超时后执行的动作
可选
tradeTypeStr
string  | null 
可选
交易类型,用来替换枚举类型的tradeType
refundOperationList
string  | null 
操作记录列表
可选
buyerLoginId
string  | null 
买家LoginId
可选
sellerLoginId
string  | null 
卖家LoginId
可选
示例
{
  "requestId": "",
  "code": 0,
  "developId": 0,
  "msg": "",
  "data": {
    "id": 0,
    "createBy": "",
    "createById": 0,
    "createTime": "",
    "updateBy": "",
    "updateById": 0,
    "updateTime": "",
    "remark": "",
    "alipayPaymentId": "",
    "applyCarriage": 0,
    "applyExpect": 0,
    "applyPayment": 0,
    "applyReason": "",
    "applyReasonId": 0,
    "applySubReason": "",
    "applySubReasonId": 0,
    "buyerAlipayId": "",
    "buyerLogisticsName": "",
    "buyerMemberId": "",
    "buyerSendGoods": false,
    "buyerUserId": 0,
    "canRefundPayment": 0,
    "crmModifyRefund": false,
    "disburseChannel": "",
    "disputeRequest": 0,
    "disputeType": 0,
    "extInfo": "",
    "freightBill": "",
    "frozenFund": 0,
    "gmtApply": "",
    "gmtCompleted": "",
    "gmtCreate": "",
    "gmtFreezed": "",
    "gmtModified": "",
    "gmtTimeOut": "",
    "goodsReceived": false,
    "goodsStatus": 0,
    "refundId": "",
    "instantRefundType": "",
    "insufficientAccount": false,
    "insufficientBail": false,
    "newRefundReturn": false,
    "onlyRefund": false,
    "orderEntryCountMap": "",
    "orderEntryIdList": "",
    "orderId": 0,
    "prepaidBalance": 0,
    "productName": "",
    "refundCarriage": 0,
    "refundGoods": false,
    "refundPayment": 0,
    "rejectReason": "",
    "rejectReasonId": 0,
    "rejectTimes": 0,
    "sellerAlipayId": "",
    "sellerDelayDisburse": false,
    "sellerMemberId": "",
    "sellerMobile": "",
    "sellerRealName": "",
    "sellerReceiveAddress": "",
    "sellerTel": "",
    "sellerUserId": "",
    "status": "",
    "supportNewSteppay": false,
    "taskStatus": "",
    "timeOutFreeze": false,
    "timeOutOperateType": "",
    "tradeTypeStr": "",
    "refundOperationList": "",
    "buyerLoginId": "",
    "sellerLoginId": ""
  }
}
修改于 2025-02-24 07:14:00
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The buyer confirms the receipt of goods
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Check the reason for refund and return (used to create refund and return)
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