PandaPon OpenAPI
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Product documentsAPI reference
English
  • 简体中文
  • Tiếng Việt
  • Español
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  1. After-sales service
  • Taobao
    • Goods
      • Taobao commodity picture search interface
      • Taobao product search interface
      • Batch query goods according to Taobao commodity id
      • Query goods according to Taobao commodity id
      • Taobao commodity inquiry
    • Order
      • Create an order
      • Paging to query the order list
      • Upload the payment voucher
      • Cancel the order
      • Modify the pre-warehouse information of the order
      • Pay for the order
      • Get the IM link
      • Get the order details according to the order ID
      • Get logistics details
    • After-sales service
      • Reverse single list query
      • Reverse single rendering interface
      • Return logistics rendering
      • Return logistics submission
      • Reverse order cancellation
      • Submit a message in reverse
      • Reverse order submission
      • Reverse single message list query
      • Reverse order modification
      • Reverse single query
    • Message callback
      • Order price modification and callback
      • Order status modification callback
      • After-sales refund of orders
    • Shopping cart
      • Create an order
      • Generate an order preview
      • List of shopping carts
      • Delete the shopping cart products
      • Add a shopping cart
      • Edit the quantity of goods
  • 1688
    • Goods
      • Commodity details inquiry
      • Convert and decrypt to Wangwang URL
      • Commodity keyword query
      • Commodity picture search
      • Commodity store search
      • Query multilingual categories according to category ID
      • Product recommendation inquiry
      • Related commodity inquiry
    • Order
      • Developers submit and pay 1688 orders in bulk
      • Preview data before creating an order (batch different merchants)
      • Create orders (different merchants)
      • Obtain the logistics tracking information of the order
      • Order list paging query
      • Preview data before creating an order
      • Create an order
      • Cancel the order before payment
      • Order payment
      • The buyer confirms the receipt of goods
    • After-sales service
      • Check the details of the after-sales order
        POST
      • Check the reason for refund and return (used to create refund and return)
        POST
      • Upload the refund and return voucher
        POST
      • Create a refund and return application
        POST
      • The buyer submits the refund information
        POST
      • List of logistics companies - all logistics companies
        GET
    • Message callback
      • Order price modification and callback
      • Order status modification interface
      • After-sales refund of 1688 orders
    • Shopping cart
      • Create an order
      • Delete the shopping cart products
      • Preview the data interface before creating an order
      • Edit the quantity of goods
      • Add a shopping cart
      • List of shopping carts
    • Marketing
      • Global strict selection
      • 1688 Strict Selection
      • Hot selling list
  • Foundations
    • Get user address information
      POST
    • Address addition and update
      POST
  • Warehouse logistics
    • Detailed overseas freight estimate
      POST
    • Preview of overseas freight for orders
      POST
    • Update domestic logistics information
      POST
    • Create international logistics orders
      POST
  1. After-sales service

The buyer submits the refund information

POST
/alibaba/refund/goods/return

请求参数

Header 参数
access-key
string 
必需
默认值:
58c0201dfdf148eca63cbf6bb5e7cf03
nonce-str
string 
可选
默认值:
nonce-str
timestamp
string 
必需
默认值:
1715669977082
user-id
string 
必需
默认值:
2100007341207
signature
string 
必需
默认值:
B7F83FE2ADC8D8F044F2E01F0FFE8C80
Body 参数application/json
refundId
string 
退款单号,TQ开头
必需
logisticsCompanyNo
string 
必需
物流公司编码,调用alibaba.logistics.OpQueryLogisticCompanyList.offline接口查询
freightBill
string 
必需
物流公司运单号,请准确填写,否则卖家有权拒绝退款
description
string  | null 
可选
发货说明,内容在2-200个字之间
vouchers
array[string] | null 
可选
凭证图片URLs,必须使用API alibaba.trade.uploadRefundVoucher返回的“图片域名/相对路径”,最多可上传 10 张图片 ;单张大小不超过1M;支持jpg、gif、jpeg、png、和bmp格式。 请上传凭证,以便以后续赔所需(不上传将无法理赔)
示例
{
    "refundId": "string",
    "logisticsCompanyNo": "string",
    "freightBill": "string",
    "description": "string",
    "vouchers": [
        "string"
    ]
}

示例代码

Shell
JavaScript
Java
Swift
Go
PHP
Python
HTTP
C
C#
Objective-C
Ruby
OCaml
Dart
R
请求示例请求示例
Shell
JavaScript
Java
Swift
curl --location --request POST '/alibaba/refund/goods/return' \
--header 'access-key;' \
--header 'nonce-str: nonce-str' \
--header 'timestamp;' \
--header 'user-id;' \
--header 'signature;' \
--header 'Content-Type: application/json' \
--data-raw '{
    "refundId": "string",
    "logisticsCompanyNo": "string",
    "freightBill": "string",
    "description": "string",
    "vouchers": [
        "string"
    ]
}'

返回响应

🟢200成功
application/json
Body
requestId
string  | null 
请求ID
可选
code
integer  | null 
返回码
可选
developId
integer  | null 
开发者ID
可选
msg
string  | null 
返回码对应信息
可选
data
object (AlibabaRefundReturnGoodSubmitVO) 
返回内容
可选
errorCode
string  | null 
错误码
可选
errorInfo
string  | null 
错误描述
可选
success
boolean  | null 
是否提交成功
可选
示例
{
    "requestId": "",
    "code": 0,
    "developId": 0,
    "msg": "",
    "data": {
        "errorCode": "",
        "errorInfo": "",
        "success": false
    }
}
修改于 2025-02-24 07:15:01
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